What are cookies?
Cookies are very small files that are stored on your computer, tablet or mobile phone when you visit a website. Cookies collect data and send it to us while you’re using the website or mobile app.
Some cookies – known as session cookies – are deleted as soon as you close your browser. Others – known as persistent cookies – stay on your device until they expire, or you delete them from your cache.
We use both session and persistent cookies on our site.
First party and third-party cookies
First party cookies are cookies that we set on our website.
Third-party cookies are set by outside organisations. For instance, ‘like’ and ‘share’ buttons on our site that link to social network sites. You will need to set your privacy choices on their site to tell them how they can use your data.
We use our own cookies and cookies from companies that we work with such as social media, search engines, other advertising networks, and our business partners.
We do not sell your data to organisations outside of our Group.
Cookies – how we use them
Strictly necessary cookies
These are cookies that are essential to run our website and keep it secure. These cookies cannot be turned off as they are required to keep the website running.
Strictly cookies are used to:
- Help you move around the site
- Allow you to log in to secure areas of the site
- Tell us how the site is working and help us find and fix problems
- Remember your preferred language
- Remember your choice of region
- Remember your name so that we can greet you
These cookies tell us how you and our other customers use our website. We combine this data and study it to help us to:
- Improve the performance of our services
- Improve the products we provide
Data received by third-party performance cookies will be anonymised and cannot directly identify you.
Advertising cookies help us decide which of our products, services and offers would be most relevant for you.
Advertising cookies are used to:
Tailor the marketing and ads you see on our own website and others, including social media
If you turn off advertising cookies, you will still see ads online, but they will not be tailored to your interests.
We do need your consent to use performance and advertising cookies.
Cookies in emails
Cookies in emails are used to:
- Help us understand whether you’ve opened an email and how you’ve interacted with it
If you do not wish to accept cookies in emails, you can set your browser to restrict or reject cookies and delete the email.
How to control your cookie preferences
You can restrict or block the cookies we set through your browser settings. The ‘help’ function within your browser should tell you how to do this.
If you do choose to block all cookies, you will not receive personalised marketing messages.
If you would like further information about cookies and how to restrict cookies through your browser, please visit allaboutcookies.org